See customer review: AIDAnova

“Good balance between services, price and fun. Horrible mobile app system.”

- How did you like your cabin no. 12139?
- Your comment about your cabin?
- Very good partition of an inside cabin, new furniture with lots of storage space, clean, shower glass door, big TV and comfortable bed.
- How do you rate the cuisine/the food and beverages offered on the AIDAnova?
- How did you like the entertainment program?
- How do you rate the service in the restaurant, cabin and bars?
- Please give an overall rating of the ship AIDAnova
- Would you like to note some short remarks about the AIDAnova?
- Good schedule for stops.
  Pretty diverse food options and buffet schedule.
  Nice to have drinks and ice-cream included with buffet.
  Entertainment quality was not so engaging. Amazing costumes though.
  Djamilla from Brauhaus should set the standard, always gave 100% and made people get involved. I've rarely seen such a dedicated employee.
  Desserts options could be more diverse, very focused on mousse.
  Theater is too small for such a big ship and people always save seats. Hard to actually see the shows unless you're there 30 mins before.
  Long queues getting back on the ship.

- How well was the embarkation organized?
- How do you rate the extra expenses on board (1=very affordable, 5=very high)
- Would you travel again with AIDA Cruises?
- yes
- Comments about AIDA Cruises
- The login and app system is extremely complicated. I've lost count of how many accounts I've created before and after boarding, it seems I always need new info, user name, password, booing no, birth date, cabin no, pin, etc. Then I always get logged out of the WiFi connection on board and need to start over with entering some of this data. I need a log off all personal data just to be able to log in see the ship schedule. Please make one account for all info with simple log in details or at least once everything input that it stays logged in.
  No communication system in the app with other guests. Had to spend a lot of time looking for each other and establishing time and meeting points.